Amazon Web Services Customer Experience Study

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My Role
User Experience Researcher

Time Frame
December 2018 - Present
*This is an ongoing role

The Project
Understand how applicable and well-matched Amazon solutions are to their intended markets. Discover areas of opportunity to reach new markets.

Skills Used

  • Qualitative Interviewing

  • Research Synthesis

  • Turning observations into insights

  • Recommend design changes

The Process